Global address list is not updating

The command for the manual update procedure can be found here: Outlook will automatically download updates only unless the size of the changes is larger than 12.5% (one-eighth) of the total OAB size.In that case the whole OAB is being downloaded again.

This is called the Offline Address Book and is being generated on the Exchange server.If this is happening, then you may notice missing, non-existent and/or incorrect entries.Synchronizing your Outlook (cached) address book with the Global Address book may fix these discrepancies.They do for my colleague sitting next to me, so I don’t think it is a server misconfiguration or something like that.Is there any way I can force a manual update of the Offline Address Book (OAB) in Outlook or reset it completely otherwise?

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I created an alternative OAB, connected it to the Default GAL, made that OAB the defualt OAB, and tried to download it through Outlook. The first thing I would do is switch to either web only or mixed (web and public folder).

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